Reference

• Led the implementation of the new EU import customs system (AIS)
• Fostered strong relationships with business partners and improved customs clearance accuracy by 20-30%
• Conducted training for non-customs professionals to enhance understanding of customs processes and reduce goods clearance time
• Developed and restructured customs software, resulting in increased savings through the IPR procedure
• Integrated business processes in preparation for Brexit (UK and EU)
• Introduced an educational system to support the continuous development of customs professionals
• Managed customs authorizations to ensure legal compliance with processes
• Recognized with an Award of Excellence for leading AEO audits
• Engaged in team and warehouse management
• Held various leadership roles in both governmental (Customs organization) and business sectors